claude-cs
Build custom customer support automation for your company
All Skills in This Repository (1)
Pure Emerald Level IndicatorsFrequently Asked Questions
FAQPage SchemaHow to install claude-cs?▼
Run `npx skills add nbashaw/claude-cs --all -g -y` in your terminal to install the customer support builder skill globally.
How to automate customer support tickets?▼
Invoke the skill and answer a few questions about your support stack. It then builds scripts that list, triage, and reply to tickets, plus templates for common scenarios like refunds and bug reports.
Which platforms does this support?▼
It works with any platform that has an API, including Zendesk, Intercom, HelpScout, Freshdesk, and Front for tickets, Stripe and Chargebee for billing, and PostgreSQL or MySQL for customer lookups.
Does it send replies without my approval?▼
No. The workflow always drafts a response and waits for your explicit approval before sending anything or closing a ticket.
Do I need coding experience to use it?▼
You only need API credentials for your platforms and the ability to run scripts. The skill writes all the TypeScript code and documentation for you.
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