admin-sharing-troubleshooting

Diagnose Salesforce record visibility by walking the sharing cascade.

2|Updated Jun 17, 2026

Search Tags:#troubleshooting #metadata #sharing #salesforce #visibility

Ready to run

npx skills add https://github.com/PranavNagrecha/Salesforce-Intelligence --skill admin-sharing-troubleshooting

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: admin-sharing-troubleshooting
Source: https://github.com/PranavNagrecha/Salesforce-Intelligence/tree/main/.claude/skills/admin-sharing-troubleshooting
Command: npx skills add https://github.com/PranavNagrecha/Salesforce-Intelligence --skill admin-sharing-troubleshooting

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires sfi.why_cant_user_see_record, and includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill provides answers to Salesforce admin sharing/visibility questions like "why can't user X see Y" and "who can see this record", offering insights into the cascade of sharing rules and how they affect access.

Core Features & Use Cases

Troubleshoot Sharing Issues: Diagnose why users can't see certain records or why visibility is restricted.
Understand Sharing Rules: Explain the OWD, permission grants, role hierarchy, owner sharing rules, criteria sharing rules, and manual/sets/teams that determine visibility.
Visualize the Sharing Cascade: Present the entire sharing cascade in a timeline format, highlighting each step and its outcome.

Quick Start

Ask the skill to check the sharing visibility for a user on a specific object, e.g., "Why can't the Sales_Rep see Opportunities?".

Frequently Asked Questions about admin-sharing-troubleshooting

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

Why can't a Salesforce user see a specific record?▼

Salesforce record visibility is determined by a sharing cascade. This Skill walks through OWD, role hierarchy, permission grants, owner and criteria sharing rules, and manual sharing to pinpoint exactly where access is blocked.

How do I troubleshoot Salesforce sharing rules affecting visibility?▼

Troubleshoot Salesforce sharing rules by evaluating the full sharing cascade step by step. The Skill examines OWD settings, role hierarchy, permission grants, owner sharing rules, criteria sharing rules, and manual sets to diagnose visibility.

What is the Salesforce sharing cascade and how does it work?▼

The Salesforce sharing cascade is the sequence of access checks from OWD to role hierarchy, permission grants, sharing rules, and manual sharing. The Skill visualizes this cascade in a timeline, highlighting each step and its outcome.

Does this Salesforce sharing troubleshooting tool require any specific setup?▼

This troubleshooting tool requires the sfi.why_cant_user_see_record tool and an understanding of the Salesforce metadata model boundaries to accurately diagnose sharing and visibility issues.

How do I check who can see a record in Salesforce?▼

Check who can see a Salesforce record by tracing the sharing cascade. The Skill analyzes OWD, role hierarchy, permission grants, and all sharing rules to determine which users have visibility into a specific record.

Salesforce sharing visibility is not working as expected, what are the limitations?▼

Sharing visibility limitations often stem from metadata model boundaries or conflicting rules across the sharing cascade. The Skill identifies exactly which step in the OWD, role hierarchy, or sharing rule sequence restricts access.