aget-handle-incident

To handle incidents, you perform triage to assess severity from P1 to P4, gather diagnostic data for root cause analysis, and propose mitigation steps that require user approval before execution.

Incident diagnosis involves collecting relevant diagnostic information to identify the root cause, followed by planning and executing mitigation strategies to minimize impact while requiring explicit user approval for each step.

Yes, you can track incident resolution by maintaining a detailed incident timeline throughout the process and facilitating structured post-mortem documentation after resolution to ensure comprehensive records.

Incident severities are classified from P1 to P4 with defined response times for each level, allowing you to quickly assess urgency and prioritize mitigation efforts during critical service disruptions.

The best way to manage incident resolution safely is to use a workflow that requires explicit user approval for all mitigation steps, ensuring no automated actions execute without human validation.