approval-and-escalation-governance

What problem does it solve?

This Skill provides a framework for defining human authority and escalation models in programmatic ad desks, ensuring the right person makes decisions at the right time.

Core Features & Use Cases

• Authority Tiers: Establishes clear authority levels for traders, seniors, and desk leads.
• Approval Matrix: Outlines the types of changes that require approval at each tier.
• Escalation Paths: Defines the process for escalating decisions when a tier is exceeded or unavailable.
• Service Levels: Sets response times for different types of issues and changes.
• Capability Model: Maps trader levels to the loops they can run unsupervised.
• Use Case: When setting up a new programmatic desk or when a loop recommends a change that requires approval, this Skill provides the necessary governance to ensure proper decision-making.

Quick Start

Use the 'approval-and-escalation-governance' skill to set up your authority tiers and approval matrix for your programmatic desk.