assign-route

What problem does it solve?

This Skill prevents Jira tickets from getting stuck unassigned or landing with the wrong team by intelligently classifying the issue and proposing the correct Chelsea Piers IT owner.

Core Features & Use Cases

• Jira-based classification: Categorizes tickets using summary, description, labels, and components, then applies the Chelsea Piers IT taxonomy.
• Rule-based routing with guardrails: Applies routing rules including P1/critical overrides and escalates items unassigned for more than 7 days to IT Ops Lead review.
• Human-in-the-loop assignment: Resolves the target Jira account ID and shows a reasoning-rich proposal before any write/assignment occurs.
• Cross-team dependency awareness: Detects cross-team scope and proposes secondary notifications plus an optional routing comment.

Quick Start

Use assign-route to route Jira issue CPOPS-123 by classifying it, proposing the correct owner with reasoning, and asking for confirmation before assigning.