Automate Jira and Confluence ITSM workflows with human-in-the-loop governance.
npx skills add https://github.com/dgethings/netclaw --skill atlassian-itsm
Please help me install this Agent Skill. Skill: atlassian-itsm Source: https://github.com/dgethings/netclaw/tree/main/workspace/skills/atlassian-itsm Command: npx skills add https://github.com/dgethings/netclaw --skill atlassian-itsm
IT Service Management workflows using Jira for incident/change tracking and Confluence for documentation
Install the Atlassian MCP integration and start using Jira and Confluence workflows with human-in-the-loop governance.
High-intent search queries and answers about installing and using this skill.
You can automate ITSM workflows by integrating Jira for incident and change tracking with Confluence for runbook documentation, using human-in-the-loop governance and GAIT auditing for all operations.
Yes, cross-product workflows link Jira issues directly with Confluence pages, enabling integrated incident documentation, postmortems, and runbook creation across both platforms.
You need the uvx binary, the atlassian-mcp server, and the environment variables JIRA_URL, JIRA_USERNAME, and JIRA_API_TOKEN configured for read and write access to Jira and Confluence.
Jira write workflows handle creating, updating, and transitioning issues while enforcing human-in-the-loop governance and GAIT safety logging to maintain operational compliance.
Yes, Confluence read workflows locate spaces and retrieve existing pages, allowing IT operations teams to access runbooks, knowledge bases, and postmortem documentation on demand.
The best approach is using integrated workflows that track change requests in Jira and document procedures in Confluence, linking the two for end-to-end change management and auditing.
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