What problem does it solve?
Network operations teams using Auvik need a fast way to query and triage alert history across MSP tenants without manually clicking through the Auvik Dashboard, especially during incident reviews and post-mortems.
Core Features & Use Cases
- Alert Listing and Filtering: Query Auvik alert history filtered by severity (emergency/critical/warning/info), status (created/resolved/paused), dismissed state, entity, tenant, or ISO-8601 time window.
- Device Name Resolution: Pass a device name, hostname, or IP address and the server resolves it to the Auvik internal entity ID, returning candidates when multiple devices match.
- MSP Tenant Scoping: Scope queries to a single managed client or aggregate across all visible tenants, with automatic cursor pagination up to a configurable page cap.
- Use Case: During a morning triage, list all open critical alerts for a specific client, cross-reference the alerting devices against lifecycle data to spot end-of-life hardware, and record findings in a GAIT audit branch.
Quick Start
Ask the agent to list all open critical and emergency Auvik alerts for a specific client tenant from the last 24 hours.