b2c-business-manager-extensions

To create a Business Manager extension cartridge, set up a cartridge directory with a bm_extensions.xml file defining your items, implement controllers and templates, localize resource bundles, and add the cartridge to the BM cartridge path for testing.

Using bm_extensions.xml, you can add top-level Menu Items, functional Menu Actions, Dialog Action buttons, and Form Extensions to insert custom fields into existing Business Manager forms.

Yes, building BM extensions requires existing knowledge of the Business Manager extension structure, file layout, and typical controller and template patterns used in Salesforce B2C Commerce.

You add custom fields to existing Business Manager forms by implementing Form Extensions within your extension cartridge, configuring the updates in the bm_extensions.xml file and supporting them with templates.

The best way to add a custom admin workflow like order approvals is to build a dedicated extension cartridge that defines Menu Items, Actions, and Dialog Actions to handle the approval process directly in Business Manager.