BetterStack On-Call Management

Manage BetterStack on-call schedules, notification policies, and incident response workflows.

39|17|Updated Feb 4, 2026
One-click install
npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill betterstack-on-call-management
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: BetterStack On-Call Management
Source: https://github.com/wyre-technology/msp-claude-plugins/tree/main/msp-claude-plugins/betterstack/betterstack/skills/oncall
Command: npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill betterstack-on-call-management

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill streamlines the management of BetterStack on-call schedules, ensuring that the right people are alerted at the right time and enabling efficient incident response.

Core Features & Use Cases

  • Schedule Management: List, view, create, update, and delete on-call schedules.
  • Incident Response: Acknowledge and resolve active incidents.
  • Policy Review: Examine notification and escalation policies to understand alert cascades.
  • Use Case: An MSP needs to quickly find out who is currently on-call for a specific client's critical service. This Skill can list all schedules, identify the relevant customer schedule, and report the current on-call responder and their shift end time.

Quick Start

Find out who is currently on-call for the 'Customer-XYZ' schedule.

Frequently Asked Questions about BetterStack On-Call Management

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I manage BetterStack on-call schedules and rotations?

You can manage BetterStack on-call schedules by listing, viewing, creating, updating, and deleting rotations. This directly facilitates on-call coordination and ensures the correct responders are assigned to their shifts.

How do I find out who is currently on-call for a specific schedule?

To find the current on-call responder, you can list all schedules, identify the relevant target schedule, and view its details. The Skill reports the current on-call responder and their shift end time.

Can I acknowledge and resolve active incidents through BetterStack?

Yes, you can acknowledge and resolve active incidents directly. This supports efficient incident response workflows and critical incident management for MSPs by enabling direct action on alerts.

How do I review notification and escalation policies for incident management?

You can examine notification and escalation policies to understand alert cascades. Reviewing these policies clarifies how alerts cascade through your on-call rotation during critical incident response.

Does this BetterStack on-call management Skill work for MSP operations?

Yes, this Skill supports critical incident management and on-call coordination specifically for MSPs. It helps MSPs identify the correct on-call responder for specific client services and manage their schedules.