What problem does it solve?
It prevents customer-facing replies from drifting off the configured brand voice, reducing the chance that the downstream brand-voice guard will block or rewrite your responses.
Core Features & Use Cases
- Pre-emptive on-brand drafting: Read the configured voice settings before you write, so the first draft already matches the approved tone, banned phrases, banned patterns, and required phrases.
- Safety-aligned response behavior: Avoid banned phrases and patterns up front while preserving facts, citations, links, code blocks, and numbers if you do need to self-correct.
- Practical application for real audiences: Use for external communication like customer support replies, sales follow-ups, marketing copy, and partner or stakeholder messages where tone and required disclosures matter.
Quick Start
When replying to a customer message, run /brand-voice first and then write the response using the active mode’s banned and required phrase rules while keeping the substance and facts unchanged.