What problem does it solve? Business teams manually calculate customer health scores, analyze sales pipelines, respond to RFPs, and draft proposals, which is slow and inconsistent. This Skill provides structured agent instructions and Python tools to standardize these revenue workflows. ## Core Features & Use Cases - Customer Success Management: Calculate customer health scores, predict churn risk, and identify expansion opportunities using the health_score_calculator.py script. - Sales Engineering: Analyze RFP requirements, build competitive comparison matrices, and plan proof-of-concept engagements. - Revenue Operations: Analyze sales pipelines, measure forecast accuracy, and track GTM metrics with pipeline_analyzer.py. - Contract & Proposal Writing: Generate proposals and contract templates for sales cycles. - Use Case: A revenue operations lead asks the agent to analyze the current quarter pipeline; the Skill loads the revenue-operations instructions and runs pipeline_analyzer.py to produce forecast accuracy metrics. ## Quick Start Load the customer-success-manager skill and calculate health scores for my top 20 accounts using the Python scoring script.