CallIntelligence
CommunityTurn call transcripts into actionable insights
Marketing & Sales#n8n#anthropic#customer-success#google-sheets#transcript-analysis#call-intelligence#sales-calls
AuthorCarbeneAI
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Extracts structured, actionable intelligence from sales and customer success call transcripts so teams can track pipeline health, customer sentiment, feature requests, and competitive signals without manual review.
Core Features & Use Cases
- Sales call analysis: Summarizes discovery and demo calls, identifies competitors, objections, feature requests, and estimates deal probability.
- Customer success insights: Captures recurring issues, expansion signals, follow-up requirements, and a sentiment score for ongoing account health monitoring.
- Integrations & automation: Provides a CLI and n8n-ready workflow to append results to Google Sheets and notify teams via Discord for automated tracking and alerts.
- Use Case: Receive webhooked transcripts from your call platform, run automated analysis, append a row to the "Call Intelligence" sheet, and post a summary to a configured Discord channel.
Quick Start
Analyze this sales call transcript for Acme Corp and return structured JSON summarizing the call, competitors, objections, feature requests, deal probability, and next steps.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: CallIntelligence Download link: https://github.com/CarbeneAI/Forge/archive/main.zip#callintelligence Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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