CCF Email Triage

Classify CCF emails from AppointmentPlus, DaySmart, JobNimbus, and SumoQuote based on sender, subject pattern, and content clues, then route them to calendar, morning brief, or follow-up queues. The skill extracts actionable fields like client name and service details to reduce manual overhead.

Extract actionable fields like client name, date, time, address, service, and notes from CCF emails by applying deterministic classification rules. Missing data is preserved as null to maintain data integrity, ensuring downstream workflows receive consistent structured fields without guessing.

Route DaySmart and SumoQuote emails to a calendar pipeline, morning brief, or follow-up queue based on urgency scoring and classification. Deterministic validation rules require human validation before any production changes or downstream actions are executed.

Urgency scoring evaluates classified CCF emails to determine routing priority across calendar, morning brief, and follow-up queues. Deterministic rules enforce consistent validation, requiring human approval before any downstream workflow actions are triggered.

When actionable fields like address or service are missing from CCF emails, the data is preserved as null rather than inferred. This deterministic approach ensures downstream workflows receive accurate structured data and prevents incorrect assumptions about client details or service information.

Human validation is required before any production changes or downstream actions occur. The skill enforces deterministic rules that classify and extract fields, but a person must review and approve the routing decision to calendar, morning brief, or follow-up queues.