churn-risk-detection
CommunityIdentify and retain at-risk customers.
Authorwassemgtk
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill proactively identifies customers likely to stop purchasing from a CPG or retail e-commerce brand, allowing for targeted retention efforts before they are lost.
Core Features & Use Cases
- Churn Risk Scoring: Assigns a risk score to each customer based on behavioral signals like purchase recency, frequency, and engagement.
- Revenue-at-Risk Quantification: Calculates the potential revenue loss from at-risk customers.
- Intervention Prescription: Recommends specific retention strategies tailored to churn drivers and risk levels.
- Use Case: A beauty e-commerce company can use this skill to identify customers showing signs of disengagement (e.g., longer gaps between purchases, decreased email opens) and automatically trigger personalized win-back offers to prevent them from churning.
Quick Start
Use the churn-risk-detection skill to analyze transaction data and identify customers with a churn risk score above 75.
Dependency Matrix
Required Modules
None requiredComponents
scripts
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: churn-risk-detection Download link: https://github.com/wassemgtk/skills-testing/archive/main.zip#churn-risk-detection Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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