churn-risk-detector
OfficialProactively identify at-risk accounts.
Marketing & Sales#account management#retention#customer success#churn#risk detection#customer health
Authorathina-ai
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill helps early-stage companies proactively identify customers at risk of churning by analyzing various data sources, enabling timely intervention to prevent revenue loss.
Core Features & Use Cases
- Signal Aggregation: Collects data from support tickets, Slack, NPS scores, and usage patterns.
- Risk Scoring: Assigns a risk score and tier (Red, Orange, Yellow, Green) to each account.
- Save Play Generation: Provides specific, actionable recommendations and talk tracks to retain at-risk customers.
- Use Case: A founder can run this skill weekly to get a prioritized list of customers who need immediate attention, along with clear steps on how to engage them.
Quick Start
Run the weekly churn risk scan for the 'acme-corp' client.
Dependency Matrix
Required Modules
None requiredComponents
scriptsreferences
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: churn-risk-detector Download link: https://github.com/athina-ai/goose-skills/archive/main.zip#churn-risk-detector Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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