What problem does it solve?
This Skill resolves failed sign-ins after a password reset by resetting a user’s cloud identity provider (Okta, Microsoft Entra, or Google Workspace) password and then cleaning up stale local session state so apps stop prompting for the old password.
Core Features & Use Cases
- Cloud/Portal Password Reset (SSPR/SSPR+Cloud): Guides the user to the correct reset path (IDP self-service portal or idemeum cloud-mediated reset for Entra/Google).
- Stale Session Cleanup: Purges cached credentials, clears browser SSO cookies, resyncs the IDP agent, and repairs macOS Keychain entries when applicable.
- Account Discovery & Validation: Detects the IDP and (when possible) the username/UPN candidates, then collects the correct login identifier only when needed to avoid reset failures.
Use Case: A user changes their Entra/Okta/Google password, but Outlook, VPN, or Teams keeps asking for the old password; run this Skill to reset the correct cloud account and clear local artifacts tied to the previous password.
Quick Start
Run cloud-idp-password-reset when the user says they need to reset their Okta/Entra/Google password or their apps are still requesting the old password after the reset.