comms-triage

Review and prioritize Gmail and Slack messages, then draft replies and log tasks.

1|Updated Apr 8, 2026
One-click install
npx skills add https://github.com/sfc-gh-samaurer/Sam-Maurer-s-SnowWork-Skills-and-Files --skill comms-triage
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: comms-triage
Source: https://github.com/sfc-gh-samaurer/Sam-Maurer-s-SnowWork-Skills-and-Files/tree/main/skills/comms-triage
Command: npx skills add https://github.com/sfc-gh-samaurer/Sam-Maurer-s-SnowWork-Skills-and-Files --skill comms-triage

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill helps manage and triage all incoming messages across Gmail and Slack, ensuring important items are identified and responded to promptly without manual sorting.

Core Features & Use Cases

  • Message Review: Efficiently review Gmail and Slack messages from the last 5 business days to identify urgent and relevant communications.
  • Draft Management: Create draft responses for critical messages to avoid accidental sending, ensuring responses are prepared but not sent prematurely.
  • Follow-up Logging: Automatically log follow-up tasks into a Google Sheet for organized tracking and follow-up planning, applicable for customer support, internal coordination, and operational triage.

Quick Start

Use the comms-triage skill to review Gmail and Slack messages requiring attention, then prepare draft responses and log follow-up tasks accordingly.

Frequently Asked Questions about comms-triage

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automatically triage email and Slack messages to prioritize responses?

Automate message triage by analyzing Gmail and Slack content and sender context to prioritize urgent communications and draft replies. This Skill reviews messages from the last 5 business days to identify relevant items requiring immediate attention.

How do I draft replies for Slack and Gmail messages without sending them prematurely?

Draft management creates prepared responses for critical messages without sending them. This prevents accidental sending while ensuring responses are ready for review, allowing you to verify content before final delivery across Gmail and Slack platforms.

Do I need API access to manage Slack and Gmail messages for task logging?

Yes, API access to Gmail, Slack, and Google Sheets is required to review messages, draft replies, and log tasks securely. These integrations enable the Skill to analyze message content and automatically record follow-up tasks in spreadsheets.

What's the best way to log follow-up tasks from email and Slack communications?

Log follow-up tasks by automatically recording them into a Google Sheet for organized tracking and follow-up planning. This approach works well for customer support, internal coordination, and operational triage workflows across Gmail and Slack.

Can I use this for customer support triage across Gmail and Slack platforms?

Yes, this Skill applies to customer support workflows by reviewing messages from the last 5 business days across Gmail and Slack. It identifies urgent communications, drafts responses, and logs follow-up tasks for support coordination and operational triage.

How does message prioritization work when reviewing Gmail and Slack communications?

Message prioritization analyzes message content and sender context to identify urgent and relevant communications. The Skill reviews Gmail and Slack messages from the last 5 business days, ensuring important items are flagged for prompt response without manual sorting.