community-program-design
CommunityDesign profitable brand communities with honesty.
Marketing & Sales#platform selection#retention strategy#community design#nps analysis#tier benefits#ugc program#kpi audit
Authorohsonerdy
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill helps ecomm operators decide whether to build a brand community and design one that drives real revenue and retention instead of vanity engagement.
Core Features & Use Cases
- Promoter-led decisioning: Sizes economic potential using NPS promoter cohort thresholds and avoids starting too early.
- Retention economics & lift modeling: Uses LTV and repeat-rate comparisons to quantify what community investment should change.
- Purpose-to-metrics alignment: Selects one primary community purpose (advocacy, retention/loyalty, support, or co-creation) so the right KPIs get measured.
- Platform and tier architecture: Recommends Discord/Slack/Facebook/Circle-style fit and designs tier benefits that create meaningful behavior changes.
- Quarterly KPI audit: Separates metrics that lie (member counts, DAU, raw posts) from honest metrics (active member ratio, repeat-rate delta, member-attributed revenue).
Quick Start
Ask the skill to audit your current community metrics and recommend the best purpose, platform, and tier benefits for your brand based on your NPS promoter share and repeat-customer economics.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: community-program-design Download link: https://github.com/ohsonerdy/openclaw-frontier-stack/archive/main.zip#community-program-design Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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