complaint-theme-analysis
CommunityAnalyze consumer complaint themes for risk and compliance insights.
Authoranotb
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill provides a comprehensive analysis of consumer complaint themes, helping to identify potential risks and compliance issues.
Core Features & Use Cases
- Complaint Aggregation: Aggregates and thematically organizes consumer complaints from various sources.
- Severity Rating: Assigns severity ratings to themes based on regulatory exposure and potential harm.
- Root Cause Analysis: Identifies potential root causes of complaints and recommends actions.
- Use Case: Use this Skill to analyze a population of consumer complaints and generate a report that outlines the most significant themes, their severity, root causes, and recommended actions.
Quick Start
Use the complaint-theme-analysis skill to analyze the complaints from the last 12 months and produce a report.
Dependency Matrix
Required Modules
pandasnumpysklearn
Components
scriptsreferencesassets
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: complaint-theme-analysis Download link: https://github.com/anotb/second-line-financial-services/archive/main.zip#complaint-theme-analysis Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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