What problem does it solve? Asking a compliance agent a bare question like "Can this customer get a credit card?" yields generic, unhelpful answers. This Skill ensures every regulatory, KYC/AML, sanctions, fraud, or product-eligibility question sent to Bank North's Compliance agent already contains the signed-in customer's real data, so the determination is specific to that customer and product. ## Core Features & Use Cases - Customer Context Gathering: Pulls the exact fields needed from customer MCP tools (get_customer, list_accounts) — age, nationality, tax residency, kyc_status, segment, and existing holdings — before asking anything. - Structured Question Composition: Builds a self-contained question in a fixed Scenario / Customer / Existing holdings / Question format, marking unfetchable values as "unknown" rather than omitting or fabricating them. - Decision Relay and Flow Control: Reports the compliance determination (approve / review / reject / escalate) with citations verbatim, then either continues to the product-ordering preview or stops and routes to escalation. - Use Case: Before showing a GoldCard credit card ordering preview, the agent fetches the customer's profile and holdings, asks the compliance agent a fully contextualized eligibility question, and only proceeds on an explicit approval. ## Quick Start Before calling the ask_compliance tool about any eligibility or regulatory question, use this skill to gather the customer's data and compose a structured compliance question.
