ConnectWise Automate API Patterns

Document ConnectWise Automate REST API patterns for authentication, pagination, and error handling.

39|17|Updated Feb 4, 2026
One-click install
npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill connectwise-automate-api-patterns
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: ConnectWise Automate API Patterns
Source: https://github.com/wyre-technology/msp-claude-plugins/tree/main/msp-claude-plugins/connectwise/automate/skills/api-patterns
Command: npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill connectwise-automate-api-patterns

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill provides comprehensive guidance on interacting with the ConnectWise Automate REST API, enabling efficient and robust automation of MSP workflows.

Core Features & Use Cases

  • Authentication & Token Management: Securely authenticate using integrator or user credentials and manage access tokens.
  • API Request Patterns: Understand how to structure requests, handle pagination, and apply OData filters for precise data retrieval.
  • Error & Rate Limit Handling: Implement strategies for graceful error management and adherence to API rate limits.
  • Use Case: Automate the retrieval of all offline computers from the last 24 hours for a specific client, then trigger a remediation script on them.

Quick Start

Use the ConnectWise Automate API Patterns skill to authenticate with the API using integrator credentials and retrieve a list of all online computers.

Frequently Asked Questions about ConnectWise Automate API Patterns

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I authenticate with the ConnectWise Automate REST API?

Use integrator or user credentials to authenticate with the ConnectWise Automate REST API and securely manage access tokens. This approach ensures reliable session establishment for developing robust automation scripts.

How do I apply OData filtering to retrieve specific computers via the ConnectWise Automate API?

Structure your ConnectWise Automate API requests with OData filtering parameters to query precise data sets like offline computers. The Skill details how to construct these queries and manage pagination for large responses.

What is the best way to handle ConnectWise Automate API rate limiting?

Handle ConnectWise Automate API rate limiting by implementing adherence strategies and graceful error management. The Skill provides best practices for structuring requests to avoid throttling and ensuring reliable integration performance.

Can I automate remediation scripts on offline computers using the ConnectWise Automate API?

Automate remediation scripts on offline computers by combining authentication, OData filtering, and API request patterns. The Skill demonstrates how to retrieve targeted machines over the last 24 hours and trigger actions for MSP environments.

Why does my ConnectWise Automate API integration keep failing during pagination?

ConnectWise Automate API integrations often fail during pagination due to improper token management or unhandled rate limits. The Skill provides patterns for robust error handling and correct pagination structure to prevent these failures.