What problem does it solve? Consumer subscription metrics like cash, NPLs, NRLs, and M1/M2 retention are easy to compute inconsistently across analysts. This Skill returns each metric computed the canonical way the Consumer Strategy DS pod's dashboards do, using verified SQL against the correct Databricks tables. ## Core Features & Use Cases - Canonical Metric Definitions: Look up the exact formula, source table, grain, filters, and caveats for cash, NPL, NRL, new visits, total payers, retention rates, conversion, and LTV. - Verified Query Patterns: Run pre-validated SQL for step retention, 12-month survival curves, promo vs upsell vs full-price splits, channel cuts, 14-day registration-to-paid conversion, and completion-driven cancel vs churn. - Guardrails & Routing: Enforces B2C-only scope, aggregate-only output, cohort-size reliability flags, and declines out-of-scope questions (churn reasons, CAC, forecasts) with routing to the owning team. - Use Case: Ask "What are M1, M2 and M2+ retention for C Plus monthly, and where is the biggest drop-off?" and get the renewal percentages computed from base_data_for_ret_cancel with the standard eligibility filters applied. ## Quick Start Ask the agent for a consumer metric such as "Show M1 through M5 step retention for C Plus monthly for the January 2025 cohort by region, year over year."