What problem does it solve?
Voice interfaces and chatbots fail most often at the gaps between what the system expects and what users actually say. This Skill provides the design discipline for scripting dialog turns, handling misrecognition, and defining a consistent persona when the interface speaks and listens rather than being tapped.
Core Features & Use Cases
- Dialog Flow Design: Structure conversation turns with clear system prompts, confirmation strategies (explicit, implicit, or none), and constrained choices at decision points.
- Error Recovery Ladders: Handle no-input, misrecognition, out-of-scope, and partial-match errors with escalating reprompts that add information and end in graceful exits.
- Voice and Chat Specifics: Apply voice-first writing rules (short sentences, no visual-only references, lists under three items) and text-chat affordances like quick replies, typing indicators, and structured cards.
- Use Case: When designing a smart speaker skill for appointment booking, use this Skill to script the confirmation strategy for dates, design the three-step error reprompt ladder, and write prompts that read naturally when spoken aloud.
Quick Start
Use the conversational-ux skill to design the dialog flow and error recovery for my chatbot's appointment booking conversation.
