conversion-b2c

Audit e-commerce funnels to identify and remove checkout friction.

1|Updated Mar 4, 2026
One-click install
npx skills add https://github.com/iclaudioo/marketing-science-skills --skill conversion-b2c
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: conversion-b2c
Source: https://github.com/iclaudioo/marketing-science-skills/tree/main/skills/conversion-b2c
Command: npx skills add https://github.com/iclaudioo/marketing-science-skills --skill conversion-b2c

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill helps e-commerce and retail businesses increase their conversion rates by optimizing the entire customer journey, from product discovery to checkout completion, focusing on removing friction and leveraging behavioral science.

Core Features & Use Cases

  • Friction Audit: Identifies and removes physical, cognitive, and emotional barriers in the buying process.
  • Funnel Optimization: Analyzes and improves key e-commerce funnel metrics (browse, add-to-cart, checkout completion).
  • Checkout & Cart Abandonment: Provides strategies and templates for streamlining checkout and recovering abandoned carts.
  • Shopper Marketing: Offers insights into in-store and online shopper behavior to influence purchase decisions.
  • Use Case: An online fashion retailer is experiencing high cart abandonment. This Skill can audit their checkout process, identify bottlenecks (e.g., forced account creation, hidden shipping costs), and suggest A/B tests to improve the completion rate.

Quick Start

Use the conversion-b2c skill to perform a conversion audit on my e-commerce store at example.com.

Frequently Asked Questions about conversion-b2c

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I reduce cart abandonment in my e-commerce checkout?

Cart abandonment is reduced by identifying friction points like forced account creation and hidden shipping costs. You can streamline the purchase funnel and apply behavioral economics to recover lost sales through targeted A/B testing.

What is conversion rate optimization for an online retail store?

Conversion rate optimization improves physical and mental availability across the customer journey. It applies shopper marketing principles and Kahneman's cognitive biases to remove barriers from product discovery to checkout completion.

How do I audit my e-commerce funnel for purchase friction?

Funnel friction audits identify physical, cognitive, and emotional barriers in the buying process. You analyze key metrics across browse, add-to-cart, and checkout stages to locate bottlenecks and enhance the shopper experience.

Does shopper marketing work for improving e-commerce sales?

Shopper marketing improves e-commerce sales by offering insights into online shopper behavior to influence purchase decisions. It leverages BJ Fogg's Behavior Model to drive data-driven decisions and increase purchase funnel completion.

What's the best way to optimize checkout completion for high abandonment retail categories?

The best way to optimize checkout completion is applying friction reduction strategies and behavioral science. You streamline the checkout experience and utilize templates to recover abandoned carts for high-friction retail categories.