core-incident-management

What problem does it solve?

This Skill provides a comprehensive framework for incident management, ensuring that incidents are handled efficiently and effectively, with a focus on operational doctrine, severity classification, role assignment, and communication.

Core Features & Use Cases

• Incident Severity Classification: Offers a clear schema for classifying incidents based on impact and severity.
• Role Assignment: Defines roles such as Incident Commander, Communications Lead, Technical Lead, and Scribe, ensuring structured incident response.
• Communication Cadence: Establishes a standardized communication protocol for internal and external stakeholders.
• Mitigation Bias: Encourages a rollback-first approach to incident mitigation.
• Post-Incident Review: Facilitates a blame-free review process to learn from and improve incident response.

Quick Start

Use the core-incident-management skill to handle a production incident by first declaring the severity and assigning the appropriate roles.