What problem does it solve?
Creating custom Copilot Studio topics for the Employee Self-Service (ESS) agent typically requires manual YAML authoring, manual integration configuration for ServiceNow/Workday, and manual deployment steps, which is time-consuming and error-prone for makers. This skill eliminates that friction by providing end-to-end guided steps, built-in best-practice patterns, and automated validation and deployment.
Core Features & Use Cases
- Guided End-to-End Workflow: Walks users through every step of topic creation, from gathering requirements to pushing the final topic to their Copilot Studio environment, with progress tracking via todo lists.
- Official ESS Integration Patterns: Built-in guidance for the official ESS extensibility patterns, including the template config + shared flow pattern for ServiceNow/Workday integrations, and standalone workflow patterns for non-ESS connectors like Jira or custom HTTP APIs.
- Automated Validation & Deployment: Includes pre-push error scanning, dry run previews of changes, and one-click deployment with automatic rollback via checkpoints if issues occur.
- Use Case Example: If you need to add a topic that lets employees request time off via Workday, this skill will guide you to select the correct template config pattern, generate the valid topic YAML, create the required Dataverse template config record, and push the changes to your environment.
Quick Start
Use the create-topic skill to build a new ESS Copilot Studio topic that lets employees submit IT support tickets via ServiceNow, following the official template config pattern and including all required deployment steps.
