cross-agent-trigger
CommunityRoute email alerts to the right IT specialist
Product & Management#agent routing#jira#email triage#m365#it operations#incident dispatch#claudeciaw mission queue
Authorafoxnyc3
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Cross-agent-trigger turns inbound email triage outcomes into correctly routed specialist work so complex incidents don’t stall behind email classification.
Core Features & Use Cases
- Detects specialist-required categories: Maps classified email categories (e.g., Meraki/network, Azure/Entra, AWS, NetSuite, security incidents) to the appropriate specialist agent instead of handling everything inside email triage.
- Creates a Jira system-of-record: Generates a Jira ticket that links the email source to downstream agent execution and tracking.
- Dispatches a structured mission with full email context: Sends a self-contained mission prompt via the ClaudeClaw mission queue so the specialist can act immediately.
- Acknowledges the reporter with routing status: Confirms routing back to the email reporter with the Jira reference and priority.
Quick Start
Invoke cross-agent-trigger after classify-ticket has produced a category that maps to a specialist agent, and provide the email subject or message-id so it can fetch context, create a Jira ticket, and dispatch the specialist mission.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: cross-agent-trigger Download link: https://github.com/afoxnyc3/chelsea-piers-itops/archive/main.zip#cross-agent-trigger Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
Agent Skills Search Helper
Install a tiny helper to your Agent, search and equip skill from 471,000+ vetted skills library on demand.