cs-kb-article

Name: cs-kb-article
Availability: InStock
Author: EvolutionAPI

Draft publish-ready knowledge base articles from resolved issues or FAQs.

520|175|Updated Apr 8, 2026

Search Tags:#documentation #troubleshooting #how-to #knowledge-base #content-creation #kb-article

Ready to run

npx skills add https://github.com/EvolutionAPI/evo-nexus --skill cs-kb-article

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: cs-kb-article
Source: https://github.com/EvolutionAPI/evo-nexus/tree/main/.claude/skills/cs-kb-article
Command: npx skills add https://github.com/EvolutionAPI/evo-nexus --skill cs-kb-article

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Redige um artigo de base de conhecimento pronto para publicação a partir de um problema de suporte resolvido, pergunta frequente ou workaround documentado. Estrutura o conteúdo para pesquisabilidade e self-service.

Core Features & Use Cases

Estrutura de rascunho: Cria esboços de artigos que seguem templates KB para publicação rápida.
Conteúdo pesquisável: Organiza material com títulos, metadados e tags para melhorar a encontrabilidade.
Caso de uso: Converte um ticket de suporte resolvido em um artigo disponível para vários clientes.

Quick Start

Draft a KB article from a resolved issue or FAQ following the template guidelines.

Frequently Asked Questions about cs-kb-article

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I convert a resolved support ticket into a knowledge base article?▼

To convert a resolved support ticket into a knowledge base article, input the resolved issue details into the drafting tool. It applies a standard template, metadata, and review workflow to ensure the final KB article is consistent and publish-ready.

What is the best way to structure a troubleshooting article for self-service?▼

The best way to structure a troubleshooting article for self-service is to apply a standard KB template. This organizes content with searchable titles, metadata, and tags to improve findability and enable customers to resolve issues independently.

Can I use this tool to draft different types of KB articles like FAQs and How-Tos?▼

Yes, you can use this tool to draft different types of KB articles. It supports creating How-To, Troubleshooting, FAQ, and Known Issue articles by enforcing standard templates and metadata for both internal teams and external customers.

Does this knowledge base drafting process enforce a specific review workflow?▼

Yes, the knowledge base drafting process enforces a specific review workflow. It applies standard article templates, metadata, and review guidelines to resolved issues or workarounds, ensuring consistency and publish readiness before external customer release.

How do I ensure my documentation is searchable when creating a KB article?▼

To ensure documentation is searchable when creating a KB article, the tool structures your content with specific titles, metadata, and tags. This organization improves the findability of the published material for self-service support.