Draft customer roundup emails from Released cards with human approval.
npx skills add https://github.com/paulyokota/FeedForward --skill customer-comms
Please help me install this Agent Skill. Skill: customer-comms Source: https://github.com/paulyokota/FeedForward/tree/main/.claude/skills/customer-comms Command: npx skills add https://github.com/paulyokota/FeedForward --skill customer-comms
Draft a customer-facing roundup email for a product area based on announced Released cards. The goal is an approved draft, not a sent email. Every version goes through approve_content and is iterated with human review before sending.
Select a product area to draft the customer roundup email and start the drafting workflow.
High-intent search queries and answers about installing and using this skill.
You can draft customer communication emails from product updates by grouping uncommunicated Released cards by product area and generating a customer-facing roundup email draft that iterates through human review before sending.
A customer-facing roundup email summarizes announced product updates for customers. The drafting workflow identifies uncommunicated Released cards, groups them by product area, and iterates draft revisions through human review before final approval.
No, you cannot automatically send product update emails without human review. The workflow enforces a human-in-the-loop approval via approve_content, ensuring every draft version is reviewed and iterated before sending.
Yes, the customer communication drafting workflow supports style guidelines and references. It ensures messaging adheres to these references during the drafting process and captures the final approved draft for distribution.
The best way to track unannounced product updates for customer communication is to identify and group uncommunicated Released cards by product area, focusing the drafting workflow on updates that have not yet been shared with customers.
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