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customer-feedback

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Turn feedback into actionable product priorities.

Product & Management#analysis#prioritization#product-management#nps#customer-feedback#churn
AuthorComputerConnection
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Aggregates and analyzes early customer feedback from all sources to identify top feature requests, key complaints, churn drivers, and sentiment, enabling data-driven product decisions.

Core Features & Use Cases

  • Collects feedback from emails, support tickets, user interviews, social channels, and in-app surveys.
  • Prioritizes work using a structured scoring model (frequency, impact, effort), and separates must-haves from nice-to-haves.
  • Generates a standardized CUSTOMER-FEEDBACK.md report with top 5 features, top 5 complaints, churn analysis, and NPS estimates for leadership buy-in.

Quick Start

Aggregate all feedback sources and generate the top-priority action plan.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-feedback
Download link: https://github.com/ComputerConnection/z-combinator/archive/main.zip#customer-feedback

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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