customer-interview-system

Guide Lean customer development interviews end-to-end by customizing the 5 core Alvarez questions, applying the 60-second silence rule, and using the Other People technique to validate problems and solutions. Produce structured per-interview notes and V/I/AI summaries for pattern detection.

The Alvarez framework for qualitative research interviews relies on 5 core questions, a 60-second silence rule to elicit deeper responses, and the Other People technique to surface contrasting perspectives. This ensures high-quality qualitative insights during customer development.

Detect patterns across customer interviews using milestone-based tracking at 2, 5, 10, and 15-20 interviews. Generate V/I/AI summaries and cross-interview notes to identify recurring themes and validate learnings throughout the qualitative research process.

Yes, the customer interview system supports both problem-validation and solution-validation phases. It customizes the core Lean development questions to your specific project context, ensuring rigorous learning whether you are exploring problems or testing solutions.

No external tools are required beyond local note-taking. The customer interview system operates standalone or integrates with existing business-model-toolkit workflows, generating notes.md and summary.md files for each interview.

The best way to script qualitative research interviews is using structured opening and closing scripts to frame each conversation professionally. Customize the 5 core Alvarez questions for your context to maintain consistency and rigor across all customer development interviews.