Verified:GitHub

customer-journey-mapper

Map customer journey data into a visual cross-channel funnel from awareness to advocacy.

1|1|Updated Apr 12, 2026

Search Tags:#optimization #cross-device #data-visualization #customer-journey #touchpoints #conversion-rate #funnel-analysis

Ready to run

npx skills add https://github.com/huifer/Shopilot --skill customer-journey-mapper-huifer

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: customer-journey-mapper
Source: https://github.com/huifer/Shopilot/tree/main/skills/customer-journey-mapper
Command: npx skills add https://github.com/huifer/Shopilot --skill customer-journey-mapper-huifer

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Visualize and optimize your customer journey to uncover bottlenecks and growth opportunities, translating data into actionable insights for better conversions and retention.

Core Features & Use Cases

Journey mapping across five stages (Awareness, Consideration, Purchase, Retention, Advocacy)
Touchpoint analysis and funnel optimization
Cross-channel and cross-device path tracking
Bottleneck identification and opportunities prioritization
Data-driven recommendations and visualization outputs

Quick Start

Run the tool to generate a complete customer journey map for the last 90 days and deliver actionable optimization insights.

Frequently Asked Questions about customer-journey-mapper

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I visualize a customer journey funnel to identify conversion bottlenecks?▼

Customer journey funnel visualization maps multi-stage touchpoints from awareness to advocacy, computing conversion rates across cross-device paths to highlight specific bottlenecks for data-driven optimization and retention improvements.

What is cross-device customer journey mapping and when do I need it?▼

Cross-device customer journey mapping tracks user touchpoints across multiple channels and devices, needed when analyzing e-commerce path data to understand fragmented user behaviors and identify conversion drop-offs across the complete five-stage funnel.

How do I analyze cross-channel touchpoints for e-commerce optimization?▼

Analyzing cross-channel touchpoints involves importing journey data, computing funnel conversion rates across five stages from awareness to advocacy, and pinpointing specific drop-off stages to generate actionable optimization recommendations.

Can I use this customer journey mapper for multi-stage funnel analysis without external dependencies?▼

Yes, multi-stage funnel analysis runs without external dependencies, processing imported journey data internally to compute conversion rates across awareness, consideration, purchase, retention, and advocacy stages for e-commerce analytics.

What's the best way to identify conversion bottlenecks in a cross-channel customer journey?▼

Identifying conversion bottlenecks requires mapping cross-channel touchpoints into a visual funnel, computing drop-off rates between the five journey stages, and prioritizing growth opportunities based on the computed data-driven insights.

Why does my customer journey mapping fail to show cross-device touchpoint data?▼

Customer journey mapping requires properly imported cross-device touchpoint data aligned to the five stages; missing or misaligned data inputs prevent funnel computation and bottleneck identification across the awareness to advocacy path.