customer-journey-mapping

Community

Map and optimize customer journeys end-to-end.

Authorthatrebeccarae
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Mapping and optimizing customer journeys across channels to reduce friction, align teams, and improve conversion, retention, and advocacy.

Core Features & Use Cases

  • Visualize stages from awareness to advocacy with goals, channels, and metrics
  • Identify touchpoints, pain points, and opportunities for improvement
  • Create journey maps, inventories, and improvement recommendations for cross-functional teams

Quick Start

Acquire a complete journey map by modeling stages and generating actionable insights for a new or existing product.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-journey-mapping
Download link: https://github.com/thatrebeccarae/claude-marketing/archive/main.zip#customer-journey-mapping

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
View Source Repository

Agent Skills Search Helper

Install a tiny helper to your Agent, search and equip skill from 471,000+ vetted skills library on demand.