customer-journey-mapping
CommunityMap and optimize customer journeys end-to-end.
Marketing & Sales#onboarding#persona#customer-journey#journey-map#touchpoints#conversion-optimization#funnel-mapping
Authorthatrebeccarae
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Mapping and optimizing customer journeys across channels to reduce friction, align teams, and improve conversion, retention, and advocacy.
Core Features & Use Cases
- Visualize stages from awareness to advocacy with goals, channels, and metrics
- Identify touchpoints, pain points, and opportunities for improvement
- Create journey maps, inventories, and improvement recommendations for cross-functional teams
Quick Start
Acquire a complete journey map by modeling stages and generating actionable insights for a new or existing product.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: customer-journey-mapping Download link: https://github.com/thatrebeccarae/claude-marketing/archive/main.zip#customer-journey-mapping Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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