customer-profile

To keep customer-specific settings and history in sync, this Skill maintains a centralized profile for each customer storing configuration differences, pain points, and CS history. It automatically populates initial profiles by scanning application configuration files and project rules.

You can automatically generate a customer profile by exploring application-*.yml/properties, project rules, and module information. The Skill uses this context to populate the initial profile, requiring only a root SKILL.md with searchable YAML frontmatter to start.

The best way to record CS issues and meeting notes is to accumulate them in the customer profile's designated sections. The Skill appends CS history, meeting notes, and customization requests to the correct sections based on the incoming input content.

Yes, you can manage multiple environments like dev and prod within a single customer profile. The Skill tracks environment branching and tenant isolation rules, organizing configuration differences and request histories across different customer environments.

If customer configuration or business rules dependencies are missing, the system uses safe fallbacks via Glob and Grep searches. This ensures the profile creation or update process continues without failing by relying on available project evidence.