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Customer Research

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Understand customers with proven research methods.

Product & Management#research#interviews#persona#customer#user-research#journey#jtbd
Authorzircote
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Customer research systematically gathers insights about target users to inform product decisions. This skill covers methodologies for understanding customer needs, behaviors, and preferences.

Core Features & Use Cases

  • Quantitative and qualitative research methodologies for discovering customer needs
  • Persona development, JTBD statements, and journey mapping to guide product strategy
  • Use Case: Develop 2-3 personas and a basic journey map to prioritize features and align teams

Quick Start

Run a discovery interview to identify 3 core customer pains and draft two actionable personas.

Dependency Matrix

Required Modules

None required

Components

references

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: Customer Research
Download link: https://github.com/zircote/sigint/archive/main.zip#customer-research

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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