customer-research

Analyzes customer research sources and generates personas from collected data.

Updated Nov 24, 2025
One-click install
npx skills add https://github.com/Pletnusha/livelanguagerussian --skill customer-research-pletnusha
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: customer-research
Source: https://github.com/Pletnusha/livelanguagerussian/tree/main/ruoli/documenti/marketing_skills/skills/customer-research
Command: npx skills add https://github.com/Pletnusha/livelanguagerussian --skill customer-research-pletnusha

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) and assets (resource) components.

What problem does it solve?

This Skill provides expert guidance for conducting, analyzing, and synthesizing customer research, ensuring that all marketing, product, and copy are based on real customer insights.

Core Features & Use Cases

  • Customer Research Analysis: Analyze existing research assets like transcripts, surveys, and support tickets.
  • Digital Watering Hole Research: Gather insights from online sources like Reddit, G2, and forums.
  • Persona Generation: Build customer personas from research data.
  • Competitive Intelligence: Analyze competitor reviews and customer sentiment.
  • Use Case: A product manager needs to understand why customers churn. The Skill helps analyze exit survey results, segment churn reasons, and identify common issues.

Quick Start

Analyze customer research for the product, focusing on churn reasons and customer needs.

Frequently Asked Questions about customer-research

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze customer churn reasons from exit surveys and support tickets?

To analyze customer churn, this Skill processes existing research assets like exit surveys and support tickets, segments the churn reasons, and identifies common issues to generate actionable insights for product managers.

What is the best way to generate customer personas from existing research data?

Generating customer personas involves synthesizing insights from various sources like survey transcripts and online forums. This Skill analyzes that data to build detailed customer personas for marketing and product strategies.

Can I gather competitive intelligence from online forums and review platforms like Reddit and G2?

Yes, you can gather competitive intelligence by using this Skill to collect and analyze customer sentiment from online sources like Reddit and G2, helping you understand competitor strengths and weaknesses through digital watering hole research.

Do I need to provide my own customer data to conduct comprehensive customer research?

Yes, you need to provide access to your existing customer data, such as transcripts and surveys, or online research platforms. The Skill analyzes these inputs to synthesize insights rather than generating data from nothing.

How does customer research analysis handle unstructured feedback from digital watering holes?

Customer research analysis handles unstructured feedback by synthesizing insights from various online sources. It processes qualitative data from digital watering holes to extract actionable customer needs and sentiment patterns.

When should I use automated persona generation instead of manual customer analysis?

You should use automated persona generation when you need to quickly synthesize large volumes of research data from transcripts and forums. It provides actionable customer insights faster than manual analysis for product development.