customer-research-scanner

Analyzes qualitative data from community reviews and interviews to extract customer insights.

1|1|Updated Apr 2, 2026
One-click install
npx skills add https://github.com/mwolff328-stack/WolffClaude --skill customer-research-scanner
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: customer-research-scanner
Source: https://github.com/mwolff328-stack/WolffClaude/tree/main/skills/customer-research-scanner
Command: npx skills add https://github.com/mwolff328-stack/WolffClaude --skill customer-research-scanner

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This skill solves the bottleneck of manually analyzing large volumes of qualitative customer data, allowing you to identify core user problems without spending weeks on manual synthesis.

Core Features & Use Cases

  • Automated Tagging: Categorizes raw feedback into Pain, Gain, JTBD, Workaround, and Surprise.
  • Thematic Clustering: Aggregates disparate quotes into high-impact problem statements ranked by intensity.
  • Use Case: When you have exported hundreds of Reddit comments or interview transcripts, use this skill to instantly surface the top hair-on-fire problems and generate a targeted interview guide.

Quick Start

Analyze the attached customer feedback data to identify the top three pain clusters and draft a problem statement.

Frequently Asked Questions about customer-research-scanner

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze raw customer feedback to identify top pain points?

To analyze raw customer feedback, the skill processes unstructured text from reviews and transcripts to perform thematic clustering and intensity ranking. It automatically tags data into categories like Pain, Gain, and JTBD, then aggregates quotes into validated, high-impact problem statements.

Can I extract jobs-to-be-done from unstructured Reddit comments?

You can extract jobs-to-be-done from unstructured Reddit comments by inputting the raw text into the analyzer. It categorizes feedback using automated tagging and thematic clustering to surface user workarounds, validated insights, and targeted problem statements.

What is the best way to synthesize interview transcripts into actionable insights?

Synthesizing interview transcripts into actionable insights is best handled by automated thematic clustering and intensity ranking. This process extracts high-priority problem statements from qualitative data and generates targeted interview guides for further validation.

Does this customer feedback analysis tool work with unstructured text data?

The customer feedback analysis tool works directly with structured or unstructured text data. It requires raw qualitative input from community discussions, reviews, or interviews to generate validated research outputs and identify hair-on-fire problems.

How do I generate an interview guide from qualitative product discovery data?

You generate an interview guide from qualitative data by processing the raw text through thematic clustering. The analysis identifies high-priority problem statements ranked by intensity, which automatically drafts a targeted guide for your next validation interviews.

What are the limitations of automated thematic clustering for product research?

Automated thematic clustering for product research requires structured or unstructured text input to function. It cannot process audio, video, or non-transcribed data, and relies entirely on the quality of qualitative quotes provided to generate validated research outputs.