customer-segmentation

Segment customer bases by jobs-to-be-done and buying behavior.

Updated Jun 17, 2026
One-click install
npx skills add https://github.com/adriaanmostert1976-lab/adriaan-toolkits --skill customer-segmentation-adriaanmostert1976-lab
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: customer-segmentation
Source: https://github.com/adriaanmostert1976-lab/adriaan-toolkits/tree/main/source/thinking-toolkit/customer-segmentation
Command: npx skills add https://github.com/adriaanmostert1976-lab/adriaan-toolkits --skill customer-segmentation-adriaanmostert1976-lab

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill helps in re-cutting a customer base into mutually exclusive segments based on needs and behavior, scoring each segment on attractiveness and right-to-win to inform strategic decisions.

Core Features & Use Cases

  • Segmentation: Identifies and defines customer segments based on jobs-to-be-done and buying behavior.
  • Scoring: Scores each segment on attractiveness and right-to-win.
  • Prioritization: Provides a ranked priority call for strategy development.
  • Use Case: Ideal for resourcing or investment decisions where the customer base is described in generic terms, and strategy needs to be built around the most relevant segments.

Quick Start

Run the customer-segmentation skill with the 'analyze' command on your customer data.

Frequently Asked Questions about customer-segmentation

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I segment a customer base using jobs-to-be-done and buying behavior?

Customer segmentation based on jobs-to-be-done and buying behavior re-cuts your customer base into mutually exclusive segments. This approach scores each segment on attractiveness and right-to-win to provide a ranked priority call for strategic decisions.

What data do I need for segment scoring and strategic prioritization?

Segment scoring and strategic prioritization require customer data including usage metrics, purchase behavior, win/loss records, and qualitative research. This data allows the analysis to accurately evaluate segment attractiveness and your right-to-win within each group.

When do I need to re-cut my customer base into mutually exclusive segments?

Re-cutting a customer base into mutually exclusive segments is needed when your customer base is described in generic terms and you must build strategy around the most relevant segments for resourcing or investment decisions.

Can I prioritize customer segments for resource allocation without qualitative research?

Prioritizing customer segments for resource allocation requires qualitative research alongside usage, purchase behavior, and win/loss records. Without qualitative research, the jobs-to-be-done framework cannot accurately define mutually exclusive segments or score right-to-win.

What is the best way to prioritize customer segments for investment decisions?

The best way to prioritize customer segments for investment decisions is to score each mutually exclusive segment on attractiveness and right-to-win. This provides a ranked priority call that directly informs strategy development and resource allocation.