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customer-service-pro

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AI-powered CS playbook for fast, human-like support

Content & Communication#template#crm#faq#chatbot#escalation#customer-service#line-oa
Authoraiunlocked1412
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This skill helps teams design and operate a complete customer service system, including chatbot flows, FAQ banks, escalation rules, and reply templates across Line OA, Facebook Inbox, and IG DM, reducing response time and maintaining brand voice.

Core Features & Use Cases

  • Chatbot Flow (decision tree) for Line OA / FB Inbox / IG DM
  • FAQ Bank with 20+ common questions and answers
  • Escalation Rules to hand off to human agents when needed
  • Reply Templates for inbox, email, and complaints
  • CS Playbook consolidation (all components in one package)

Quick Start

Create a CS Playbook for your online store by selecting the platforms you use and populating a 20-question FAQ along with escalation paths.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-service-pro
Download link: https://github.com/aiunlocked1412/claude-skill-unlock/archive/main.zip#customer-service-pro

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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