customer-snapshot
CommunityCustomer intelligence dashboards for call prep
Data & Analytics#analytics#jira#bigquery#asana#dashboard-generation#customer-dashboard#slack-sentiment
Authoral-stev
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Solutions Engineers need a single, screen-shareable view that aggregates a customer's Jira issues, Slack sentiment, Asana actions, and BigQuery usage so they can prepare for calls, QBRs, and escalations without jumping between tools.
Core Features & Use Cases
- Deterministic two-stage pipeline: assemble data (assemble.py) and compose folder-based dashboards (compose.py) into customers/<name>/dashboard/.
- Multi-source aggregation: pulls Jira issues with comments, optional Slack sentiment, Asana actions, and BigQuery usage; normalizes components and parent epics and computes trending/velocity metrics.
- Professional, shareable output: index.html shell, data.js INTELLIGENCE_DATA, modular panels/, lib/ (ECharts), and history snapshots with internal/external audience toggle.
- Graceful degradation and diagnostics: panels show empty states when sources are unavailable, and analytics transforms are stubbed with clear reasons.
Quick Start
Invoke the skill with a customer name, for example /customer-snapshot GResearch, to fetch sources, assemble INTELLIGENCE_DATA, and compose a dashboard folder you can open in a browser.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
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Please help me install this Skill: Name: customer-snapshot Download link: https://github.com/al-stev/field-eng-skills/archive/main.zip#customer-snapshot Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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