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customer-success

Official

Turn customer signals into action.

Content & Communication#routing#health#customer-success#extractions#CS
Authorvioletio
Version1.0.0
Installs0

System Documentation

What problem does it solve?

A centralized customer intelligence agent that extracts actionable insights from customer interactions and routes to teams, maintaining health signals and driving improvements.

Core Features & Use Cases

  • Interaction Processing: Transcripts, tickets, emails converted into structured extractions.
  • Extraction Taxonomy: 13 categories including sentiment, actions, bugs, feature requests, etc.
  • Approval Workflow: Human-in-the-loop for certain actions.
  • Health & Routing: Customer health monitoring and routing.

Quick Start

Input a customer interaction into the system and let it generate structured extractions for Brenna.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-success
Download link: https://github.com/violetio/violet-ai-plugins/archive/main.zip#customer-success

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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