customer-update

Append customer events to a chronicle entry via script.

1|Updated May 13, 2026

Search Tags:#event tracking #data entry automation #customer account management #account updates #chronicle system integration

Ready to run

npx skills add https://github.com/argen/hornero --skill customer-update

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: customer-update
Source: https://github.com/argen/hornero/tree/main/skills/customer-update
Command: npx skills add https://github.com/argen/hornero --skill customer-update

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

The customer-update skill addresses the challenge of maintaining comprehensive and up-to-date information on B2B customer accounts by automating the appending of meaningful events and metrics.

Core Features & Use Cases

Automated Event Appending: Quickly add new information to a customer's chronicle entry without manual editing.
Health, Usage, and Stakeholder Tracking: Record and monitor changes in customer health, usage patterns, and stakeholder dynamics.
Use Case: After an SLA breach or a shift in usage metrics, use this skill to record the event in the customer's chronicle entry, keeping the information current for renewal and strategy planning.

Quick Start

Use the /customer-update <customer-id> command to append new information to the customer's chronicle entry.

Frequently Asked Questions about customer-update

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automate customer account updates for my chronicle system?▼

Automating customer account updates involves using a script to append health signals, usage changes, and stakeholder events directly to a chronicle entry. This integration tracks real-time metrics and decision data for B2B accounts.

What is the best way to track B2B customer health and usage changes?▼

Tracking B2B customer health and usage changes is done by appending new events to a chronicle entry. This records shifts in usage metrics or SLA breaches, keeping customer information current for renewal and strategy planning.

How do I record an SLA breach in a customer's chronicle entry?▼

Recording an SLA breach in a customer's chronicle entry is done by using the customer update command with the specific customer ID. The script automatically appends the event, capturing the incident for real-time decision tracking and strategy planning.

Can I append stakeholder updates to a customer chronicle without manual editing?▼

You can append stakeholder updates without manual editing by using the automated event appending feature. It quickly adds new information regarding stakeholder dynamics to the customer's chronicle entry through a script integration.

Does this customer update tool work for B2B account management at scale?▼

The customer update tool is designed specifically for B2B customer account management. It utilizes a script to integrate with the chronicle system, ensuring real-time updates and decision tracking across multiple account events and metrics.