customer-update
CommunityKeep customer accounts up-to-date with timely events and insights.
Product & Management#event tracking#data entry automation#customer account management#account updates#chronicle system integration
Authorargen
Version1.0.0
Installs0
System Documentation
What problem does it solve?
The customer-update skill addresses the challenge of maintaining comprehensive and up-to-date information on B2B customer accounts by automating the appending of meaningful events and metrics.
Core Features & Use Cases
- Automated Event Appending: Quickly add new information to a customer's chronicle entry without manual editing.
- Health, Usage, and Stakeholder Tracking: Record and monitor changes in customer health, usage patterns, and stakeholder dynamics.
- Use Case: After an SLA breach or a shift in usage metrics, use this skill to record the event in the customer's chronicle entry, keeping the information current for renewal and strategy planning.
Quick Start
Use the /customer-update <customer-id> command to append new information to the customer's chronicle entry.
Dependency Matrix
Required Modules
None requiredComponents
scripts
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: customer-update Download link: https://github.com/argen/hornero/archive/main.zip#customer-update Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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