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delegate-route

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Route email requests to the right delegate

Content & Communication#routing#delegation#microsoft graph#email triage#inbox automation#draft forwarding#handoff note
Authorafoxnyc3
Version1.0.0
Installs0

System Documentation

What problem does it solve?

It prevents misrouted or dropped email action items by determining the correct delegate based on message intent and drafting a context-rich handoff message with explicit confirmation.

Core Features & Use Cases

  • Action-to-delegate routing: Classifies the email (finance/HR/legal/IT/facilities/vendor/security/executive scheduling) and selects the appropriate delegate role.
  • Draft-first, confirmation required: Creates a draft or a forward/reply only after the user confirms, reducing risk of accidental sends.
  • Context-preserving handoff: Fetches the original message, extracts relevant urgency/deadline signals, and frames a clean routing note for the delegate.
  • Use Case: When an IT Director inbox receives an access-request email intended for Helpdesk, the skill drafts a forwarded message that includes the right routing note and preserves original context for clean triage.

Quick Start

Use the skill to route a specific email by saying: route this email with message-id="12345" and include note="Please handle ASAP and CC me on the reply".

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: delegate-route
Download link: https://github.com/afoxnyc3/chelsea-piers-itops/archive/main.zip#delegate-route

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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