deliverables

What problem does it solve?

Phase 6-7 deliverable generation is automated to compile root cause statements, remediation steps, and investigation narratives from verified claims, producing JIRA drafts and customer responses, ensuring traceability to evidence.

Core Features & Use Cases

• End-to-end deliverable generation for investigations, including customer response, JIRA draft, and internal references.
• Evidence-backed claims with inline citations and a governance gate to ensure quality before delivery.
• Use Case: When a TAC investigation reaches Phase 6-7, generate deliverables and prepare communications and JIRA updates.

Quick Start

Run the deliverables workflow for a completed case to generate customer_response.txt and JIRA_DRAFT.txt, then review and finalize before sending to the customer and creating the JIRA update.