Developer Advocate

Run a time-to-first-success audit by observing five developers complete your onboarding task while noting every friction point. Grade each phase against targets like under 15 minutes total, then prioritize fixes by impact, such as undocumented error codes or missing TypeScript types.

Start with the end result and a live demo link rather than an introduction, explain architectural decisions before showing code, and use atomic tested steps with expected output. Include failure modes and debugging guidance, and target a completion rate above 50 percent.

Track median first-response time under 24 hours, issue resolution rate above 80 percent, tutorial completion rate above 50 percent, developer NPS above 8, and time-to-first-success under 15 minutes. Also monitor monthly active contributors and new developer activation within 7 days.

Acknowledge within 4 hours and respond substantively within 24 hours on business days. For bugs, confirm reproduction, explain the root cause, provide a workaround, and link the tracking issue. For feature requests, add them to the public roadmap with an honest priority assessment.

DX improvements like better error messages, SDK types, and onboarding fixes compound forever and help every future developer, while content has a half-life. Fix the top three DX issues identified through audits before publishing new tutorials.