dlm-diagnostics

To troubleshoot a Purview retention policy not applying, this Skill executes targeted PowerShell commands to gather mailbox data, identifies if the root cause is a configuration error or scope issue, and loads specific diagnostic guides with remediation steps to fix the policy application.

When a Microsoft Purview DLM retention policy is stuck in an error state, this Skill runs automated PowerShell diagnostics against your Exchange Online environment to pinpoint the exact root cause and loads reference-driven solutions to clear the error and restore policy function.

Yes, diagnosing DLM issues requires active Exchange Online and Security & Compliance PowerShell sessions, because this Skill executes targeted PowerShell commands across both environments to gather the data required for identifying retention policy root causes.

Symptom-based troubleshooting for Data Lifecycle Management issues works by guiding you through a decision tree based on user-reported symptoms, which pinpoints the exact DLM issue and loads detailed diagnostic guides with specific remediation steps to resolve the problem.

Yes, this Skill can diagnose auto-expanding archives and inactive mailboxes in Exchange Online, addressing these specific symptoms alongside retention policy failures by executing pre-defined PowerShell commands to gather relevant data and identify root causes.