draft-a-playbook

What problem does it solve?

It helps you write a complete incident response playbook ahead of time so every outage or incident has clear escalation, messaging, and follow-up steps instead of ad-hoc scrambling.

Core Features & Use Cases

• Step-by-step incident timeline: Generates a runbook from detection through post-mortem, with clear “first 15 minutes,” “first 60 minutes,” “same day,” and “within 48 hours” sections.
• Real paging and tracking wiring: Enforces that internal paging and engineering handoff channels are connected (Slack/Microsoft Teams and GitHub/Linear), then uses the connected targets in the playbook.
• Actionable comms templates: Produces customer-facing and VIP-focused message templates aligned to your support context and voice, including status page updates and root-cause write-up guidance.
• Atomic doc + outputs indexing: Writes to playbooks/{slug}.md and appends a structured entry to outputs.json as an escalation-playbook draft.

Quick Start

Ask it to draft the playbook for a specific incident type (for example, a P1 outage or security incident) and confirm the required support info so it can produce a ready-to-run document.