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LaurentPRAT-DB
LaurentPRAT-DBCOMMUNITY
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draft-rca

Automate Root Cause Analysis document drafting from Salesforce, JIRA, Slack, and email sources.

Updated Feb 27, 2026
Search Tags:#automation#documentation#slack#jira#incident management#salesforce#rca
One-click install
npx skills add https://github.com/LaurentPRAT-DB/LPT_claude_config --skill draft-rca
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: draft-rca
Source: https://github.com/LaurentPRAT-DB/LPT_claude_config/tree/main/skills/fe-vibe-export/fe-workflows/1.2.0/skills/draft-rca
Command: npx skills add https://github.com/LaurentPRAT-DB/LPT_claude_config --skill draft-rca

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill automates the creation of comprehensive Root Cause Analysis (RCA) documents for incidents by gathering information from various sources like Salesforce, JIRA, and Slack.

Core Features & Use Cases

  • Automated Data Gathering: Collects incident details from JIRA, Salesforce, and Slack threads.
  • Intelligent Cross-referencing: Links related artifacts across different platforms.
  • Document Generation: Creates a structured Google Doc following a predefined template.
  • Use Case: When an incident occurs, invoke the rca-doc agent with the JIRA ticket and relevant Slack channel to automatically draft a complete RCA document, saving significant manual effort.

Quick Start

Invoke the rca-doc agent with the JIRA ticket and relevant Slack channel to automatically draft a complete RCA document.

Frequently Asked Questions about draft-rca

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate incident RCA document creation from JIRA and Slack?▼

To automate incident RCA document creation, you can invoke an agent that gathers incident details from JIRA tickets and Slack threads, cross-references the artifacts, and generates a structured Google Doc. This eliminates manual drafting effort.

What data sources can I use to draft an automated Root Cause Analysis?▼

You can use Salesforce Cases, JIRA tickets, Slack threads, and email URLs as data sources to draft an automated Root Cause Analysis. The agent gathers data from these specified sources and validates information sufficiency.

Does the RCA drafting agent work with Salesforce and JIRA integrations?▼

Yes, the RCA drafting agent works with Salesforce and JIRA integrations. It collects incident details directly from these platforms, intelligently cross-references related artifacts across them, and pulls data to compile the final document.

How do I generate a formatted Google Doc for incident post-mortems?▼

You generate a formatted Google Doc for incident post-mortems by invoking the agent with relevant incident links. It uses a provided template to structure the gathered information into a complete RCA document automatically.

What happens if the gathered incident information is insufficient for an RCA?▼

When gathered incident information is insufficient for an RCA, the agent validates the data sufficiency during processing. It cross-references artifacts across Salesforce, JIRA, Slack, and email to ensure the document is complete.

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