email-agent

Email processing extracts sender data, identifies communication intents, and updates CRM contacts with AI insights. This Skill analyzes incoming emails, links senders to existing contacts, detects intent and sentiment, generates summaries, and updates contact records and scoring within your workspace.

Email analysis extracts sender data, identifies multi-label communication intents, analyzes sentiment, generates content summaries, and computes AI scores. Results are linked to existing CRM contacts, creating audit logs and updating contact notes automatically.

Yes. Email processing integrates with your workspace via scoped Convex queries and mutations, linking incoming emails to existing contacts and updating records within your org. No external dependencies are required.

Intent detection applies multi-label classification to email content, identifying communication purposes like inquiries, objections, or requests. Combined with sentiment analysis and contact scoring, this supports sales workflows and marketing segmentation.

Processed emails generate contact updates, AI-scored notes, and comprehensive audit logs scoped to your organization. Summaries and intent classifications are stored in contact records for downstream analysis, reporting, and workflow actions.