engagement-inbox-manager

Categorize social media comments, draft replies, and manage UGC repost permissions.

2.5k|345|Updated Dec 18, 2025

Search Tags:#social media #triage #inbox management #reply drafting #UGC management

Ready to run

npx skills add https://github.com/aaron-he-zhu/aaron-marketing-skills --skill engagement-inbox-manager

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: engagement-inbox-manager
Source: https://github.com/aaron-he-zhu/aaron-marketing-skills/tree/main/social/host/engagement-inbox-manager
Command: npx skills add https://github.com/aaron-he-zhu/aaron-marketing-skills --skill engagement-inbox-manager

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill streamlines the management of social media inboxes by providing tools for triage, reply drafting, moderation, and user-generated content (UGC) rights management.

Core Features & Use Cases

Triage and Drafting: Categorize comments, DMs, and mentions; draft replies for human review.
Moderation and House Rules: Enforce moderation policies and house rules for owned spaces.
UGC Rights Management: Collect and manage UGC repost permissions.
Use Case: When a social media manager needs to handle a large batch of comments from a campaign, the Engagement Inbox Manager Skill can automatically categorize them, draft appropriate responses, and manage UGC repost permissions.

Quick Start

Run the Engagement Inbox Manager Skill to triage and draft replies for the exported comments from 'ChannelX'.

Frequently Asked Questions about engagement-inbox-manager

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automate social media inbox management and triage for high-volume comments?▼

Social media inbox management can be automated by categorizing comments, DMs, and mentions into response tiers, enforcing SLAs, and drafting replies for human review. This streamlines triage for large batches of campaign interactions.

What is the best way to collect UGC repost permissions and manage user-generated content?▼

Collecting UGC repost permissions involves managing user-generated content rights within your social media workflow. The process categorizes users and interacts with a channel registry to track and collect repost permissions for UGC.

Can I draft replies for social media comments and DMs automatically for human review?▼

Yes, you can draft replies for social media comments and DMs automatically. The system categorizes mentions and generates draft responses, allowing social media managers to review and approve automated reply drafting efficiently.

Does this inbox triage tool support enforcing moderation policies and house rules?▼

Yes, this inbox triage tool supports enforcing moderation policies and house rules. It categorizes users into response tiers and ensures moderation policies are applied consistently across owned social media spaces.

How do I categorize social media users into response tiers to enforce SLAs?▼

To categorize social media users into response tiers and enforce SLAs, the system requires interaction with a channel registry. It evaluates comments and mentions to automatically categorize users for prioritized response handling.